Return Policy

Returns

We do not offer refunds for change of minds.
Any Pre-Order cancellations incur a 20% re-stocking fee.
We accept returns for store credit of unused products within 7 business days of receipt of your order.
Returned products must have its original packaging and an uncut hangtag. Each returned item must not show any sign of use, wear and tear, marks/scratches, alterations, or any kind of damage.
Sale items are non-returnable unless otherwise noted.
If an item is to be returned, customer must cover postage cost. Cattywampus will not pay for return delivery for change of mind purchase.

How to Return an Order

Email info@cattywampus.com.au with your order number and reason for the return/exchange. If your product is defective, please take a clear photo of the defective product and attach it to your email as reference.
We will contact you within 3 business days with further instructions.

Faulty / Damaged Order

If you order is damaged or faulty, please contact us straight away at info@cattywampus.com.au and send us a photo of the damage.
Please ensure you do this within the 7 day period and we will offer you a refund or exchange.