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    This website is owned and operated by Cattywampus Pty Ltd. We retain the sole rights to and discretion over the operation and conditions of our brand and service. 

    Our website users are asked to read the below terms of use thoroughly before engaging in our service and making a purchase from our online store. Once you place an order with Cattywampus Pty Ltd we will assume that you have familiarized yourself with our Terms and Conditions and you will therefore remain bound by them at all times, including and especially our important product safety information.  

    Any use of ‘we’, ‘our’ or ‘us’ refers to Cattywampus Pty Ltd. Any use of ‘you’ or ‘your’ refers to our customers and website visitors. 

     

    OUR SERVICE

    Cattywampus Pty Ltd is an online store specialising in Children's Play spaces. Cattywampus prides itself by making high quality Teepees that provide a safe and fun space for your child to play. Our mission is to empower children to unleash their imagination whilst reaching their highest potential. 

    Cattywampus Pty Ltd reserves the right to make amendments to our products and service, at any time, without notice or consequence. These amendments may affect product details, prices, delivery methods or charges or any other aspect of our business. 

    Furthermore, we reserve the right to refuse our service to any person at any time, for any reason. This includes breaches of our Terms and Conditions and is at our sole discretion.  

    ELIGIBILITY TO USE OUR SERVICE 

    In order to be eligible to use our service you must be aged 16 years or above, or have the billing authorization of a parent or guardian.  

    Customers must provide us with necessary personal and delivery information in order to successfully place an order of our products. You must provide us with accurate payment information and represent that you are the person named in connection with this information, or guarantee that you have that person’s express consent. This information will always be dealt with in accordance with our Cattywampus Pty Ltd Privacy Policy, which is available to read and can be found on our website.  

    The misuse of our website and online store- illegal or otherwise prohibited- may render you ineligible to use Cattywampus Pty Ltd in the future. We reserve the right to make this assessment and suspend the use of our service in any circumstances we deem fit, at our sole discretion.

    SHIPPING 

    All Teepee's include FREE shipping. We use a reputable courier service, which includes tracking for all our Teepee orders. Teepee's are dispatched in 1-3 days and should be received within 1-7 business days. Delivery may take longer to country or regional areas. International shipping has a flat rate of $89 and should be received within 1-4 weeks. Cattywampus is not responsible for any local customs duties, taxes, levies or any other fees associated with delivering the shipment to international countries. New Zealand has a flat rate of $49 and orders should be received in 1-2 weeks. 

    Cattywampus Pty Ltd ensures every Teepee is packaged securely for delivery and should arrive in perfect condition every time. If your order arrives damaged please contact us immediately. 

    RETURNS 

    Cattywampus prides itself on great customer service and if there is an issue with your order. Please contact us immediately at info@cattywampus.com.au. We do not offer  refund on change of mind. So please choose carefully.  

    If your item arrives damaged or faulty, we require that you notify us immediately via e-mail and outline the damage/fault alleged, providing corresponding photographs where necessary. 

    CANCELLATION POLICY 

    Cattywampus will allow order cancellations up until such time as we commence the processing and packaging of your item. If you have a change of heart, please e-mail us immediately and we will attempt to comply with your request. Once your order has been packaged and shipped we are, unfortunately unable to cancel it or re-route it to a different shipping address.  

    Cancellation of orders is at our sole discretion and we reserve the right to refuse cancellation at any time, for any reason. Because we cannot guarantee cancellation, please be sure before confirming your purchase.  

    PRODUCT SAFETY  

    Cattywampus prides itself by making high quality and safe products. We recommend Children under the age of 3 must be supervised at all times when using our items.  

    Our Teepees are recommended for use by children over the age of 3. Reasonable precautions should still, however, always be taken.   

    Cattywampus Pty Ltd will not accept liability or responsibility for injury that may occur through the negligent use or any other misuse of our products. We do our part to make our products as safe and child friendly as possible, but customers are always responsible for taking all precautions and care necessary when our products are in use. Please always use our products in accordance with any other instructions or guidelines provided.   

    PROMOTIONS  

    Cattywampus Pty Ltd may occasionally run promotional offers for our customers. Such special offers may include, but are not necessarily limited to: special prices, discount codes or other promotions. Each promotion will run for a limited time only and may have conditions or guidelines, which must be fully complied with, without exception, in order to validly redeem the promotion.  

    Some promotions may require you to share personal information with Cattywampus Pty Ltd. Any information shared in this capacity will be dealt with, at all times, in accordance with our Privacy Policy. Please refer to this policy for more information.   

    Special or sale prices may only be applicable for certain periods of time. 

    Prizes won in promotional giveaways are not transferable or redeemable for cash. 

    Cattywampus Pty Ltd reserves the right, at all times, to modify, suspend or cancel any such promotion at any time, without consequence. 

    PRIVACY 

    We are committed to ensuring the privacy and security of our customer’s personal information.  

    Cattywampus Privacy Policy dictates and governs the collection and use of customers private information at all times. This policy is made available on our website. All users must read this policy before engaging in our service, and sharing personal details with us.  

    Once you engage in our service, you are assumed to have read our Privacy Policy and consented to the collection and use of your personal information in all of the ways outlined within it. 

    INTELLECTUAL PROPERTY 

    Our website, and all information contained within it, is the property of Cattywampus and is protected from unauthorized publication and dissemination by the laws of intellectual property.  

    Our products are designs of the Cattywampus brand and are owned by us.  

    Any and all original Cattywampus related designs, images, photographs, illustrations, logos, text, HTML code or any other intellectual property content made available on our website or throughout our wider brand, is the property of Cattywampus and remains our copyright material at all times. 

     

     

    We grant users and customers a license to access and enjoy this information via our website and products.  

    Cattywampus may allow the printing, gathering, storing, copying or sharing of website information for individual or personal purposes, however our express consent must be granted.  

    We do not, however, allow the use of this content or our teepee designs for the purposes of establishing or advancing any business or in connection with any other commercial or otherwise related venture.   

    We reserve the right to refuse access, or take further legal action against persons who violate our rights as intellectual property holders.  

    LINKS TO THIRD PARTY WEBSITES

    Throughout our website and associated social media we may provide links to third party websites. These links are provided for your enjoyment or information. The material and content made available throughout these links is not intended as a representation of Cattywampus or our employees or opinions. Following these links is always at your discretion.  

    Cattywampus is not responsible for policing the services, policies or practices of these third parties. We will not be held liable for any loss, damage or any other consequences that may arise out of the use of third party websites or services.  

    LIABILITY AND INDEMNITY  

    To the maximum extent permitted by law, Cattywampus cannot be held liable or responsible for any loss or damage that any person may suffer as a direct or indirect result of accessing our website or utilizing our service. 

    RELIANCE  

    All content, information and imagery provided through the Cattywampus website or brand, or through customer service correspondence with our staff, is intended strictly for general purposes. Cattywampus does not make any guarantee (express or implied) as to the accuracy, currency, reliability or completeness of any materials provided.  

    WHOLE OF TERMS AND CONDITIONS 

    Cattywampus publishes these Terms and Conditions, with the intention that they comprise the whole of the Terms of Use and Conditions that govern the relationship between Cattywampus and our customers.  

    Unless specifically and expressly stated, no other term, condition, assurance, representation, warranty or inference is intended to apply. The only exception to this, are provisions that are automatically applicable through the application of some relevant piece of legislation, consumer or otherwise.  

    The severance of one section of this document will not have any effect on the rest of the Terms and Conditions. All remaining provisions will remain in force, in the event that one section is edited or removed.  

    CHANGES TO TERMS AND CONDITIONS  

    Cattywampus is a growing business and brand, and we may occasionally make changes to our products, services or our Terms and Conditions. Any changes that would affect our customers will be displayed here and will take immediate effect from the time that they are published.   

    These Terms and Conditions are current as of August 2017